What is included
What our team takes care of.
Review of the customs finding and its legal basis
Technical arguments on classification, valuation and origin
Filing of appeals and administrative reviews within deadlines
Follow-up until the case is resolved
Before departure
Every document verified at origin, not at the port.
Invoice, packing list, bill of lading and permits are reviewed by the agent who will clear the shipment. Errors are fixed while the cargo is still at origin.
How we work
A clear process, so you always know where your cargo stands.
Day 0
Quote & plan
You tell us what you ship. We return a clear quote with route, timeline and the documents you will need.
Before departure
Secure the paperwork
We review every document and define classification and valuation before the cargo leaves origin.
In transit
Move & monitor
Booking, carrier coordination and status updates from our team, in your language.
Arrival
Clear & deliver
Customs clearance by our licensed agents and delivery to your door anywhere in the country.
Questions
What clients ask before hiring this service.
How much time do I have to respond?
Deadlines are short and vary by procedure. Contact us as soon as you receive the notice so we can act within the legal window.
Do you defend shipments you did not clear?
Yes. We take cases originated with other brokers when there is a technical basis to defend.